Before you start
Disconnect the charging cable and place the phone somewhere dry with airflow. If the phone was submerged or physically damaged, contact Apple support rather than repeatedly testing the connector.
Try these steps in order
Test after each step. If the problem is resolved, you can stop.
Disconnect the cable
Unplug the cable from the iPhone and from the power adapter. Leave the connector open to the air.
Let excess liquid move out
With the connector facing down, gently tap the iPhone against your hand. Do not shake it or insert anything into the port.
Wait before testing
Leave the phone in a dry area with airflow for at least 30 minutes, then try a dry cable. If the alert returns, disconnect it again.
Allow more drying time
Moisture can remain even when the outside looks dry. Apple notes that complete drying may take up to 24 hours.
Use wireless charging only when appropriate
If the back of the iPhone is completely dry and the model supports it, wireless charging can avoid the wet connector. Follow Apple’s model guidance.
What your result may mean
- The alert disappears
- Reconnect a dry, undamaged cable and watch for the warning to return.
- The alert returns with one cable
- That cable or accessory may be wet or damaged. Stop using it.
- The alert appears with every dry Apple cable
- The connector may need service or further drying time.
Helpful tools, if needed
Try the free checks first. You may already own or be able to borrow these items; do not buy anything unless it helps test the specific result described in this guide.
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Still not working?
Contact Apple or an authorized service provider if the alert continues after the phone and accessories have fully dried, or if there is visible damage.
Official support & further reading
Instructions vary by model. These are general, AI-assisted guides—not hands-on test reports or guaranteed diagnoses. Read our editorial guidelines.
Something unclear or out of date?
Email techfixguidehelp@gmail.com with the guide title and your device model. Do not send passwords or private files.